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Senior Care Specialist – Part time

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Guardian Alarm

Knoxville, TN

Posted 5 hours ago

Job Snapshot

Part-Time

Security

Installation – Maint – Repair

Job Description




Who is Guardian?

Founded in 1930, Guardian Alarm Company is a family owned and Michigan based company with over 1,200 employees nationwide. Guardian Alarm Company continues to set the standard of security in the industry while also providing employees with exceptional benefits, 24/7 onsite fitness center, monthly team days with catered meals, family oriented company picnics, monthly Maximum Achievement employee recognition and multiple growth opportunities. Guardian continues to be Michigan’s largest full service provider of security solutions delivering superior customer service through our highly skilled work force, cutting edge products and dedicated service team. 

Locations for part-time/full time opportunities:    

  • Sault St Marie, MI

  • Springfield, OH

  • Tennessee:  Knoxville, TN

  • Florida:  Tampa, Florida

  • If your location is not listed, please apply as Guardian Alarm is always opening new markets. 

  • Paid by jobs/installs and reimbursed for mileage in some states.  

Day to Day Operations

The Senior Care Specialist will install and service all varieties of Personal Emergency Response Systems as well as be highly motivated to create, maintain, and increase customer satisfaction.

Detailed Responsibilities

  • Install and service devices per established protocol

  • Educate customers on features and benefits of devices

  • Follow instructions and complete necessary paperwork as required for each job

  • Call the office with contact information on all clients before leaving customer site

  • Call referring agency to inform them install has been completed

  • Know products, services, pricing, methods, history, and reputation of Guardian

  • Prospect for new business from Agencies, Hospitals, Physicians, Nursing Homes, etc.

  • Work as assigned on Guardian sponsored exhibits to secure prospects for new business

  • Participate in Guardian sponsored training programs and meetings

  • Demonstrate ability to absorb, understand and apply skills necessary to PERS industry

  • Relate well with coworkers, supervisors and most importantly customers

  • Work and strive to become more efficient and professional in sales techniques

  • Perform on-call responsibilities as needed


Job Requirements

Experience Required

  • Strong interpersonal skills dealing with both internal and external customers
  • Experience using Microsoft Office Suite; MSWord, MSExcel
  • Demonstrated ability to handle all customer requests
  • Must have excellent organizational and problem solving skills
  • Have a valid driver’s license and reliable transportation
  • Must have home PC with printer/scanner
  • Bilingual a plus; Hispanic

Education Required

  • High School diploma or GED equivalent

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